Facilities Manager (Commercial Spaces) - Developer

United Arab Emirates  |  Permanent

Our Developer client has a new requirement for a well experienced Facilities Manager - commercial spaces to join their team in Dubai, UAE. Successful candidates will have a proven background as a Facilities Manager for an FM Service Provider or Consultancy company on large scale commercial space and contracts

This role is available for immediate joining and is for a direct hire, permanent opportunity employed directly by our client.

Key Responsibilities:

• Manage the daily operation and monitoring of the Commercial assets FM activities at site (hard & soft services, PPM, cleaning, , waste management, civil works etc), , to ensure activities are carried out within the set timelines, financials budget and conform to the quality standards agreed.
• Supervise activities within the assigned community, conduct regular meetings with internal & external teams to monitor progress of FM activities and to ensure compliance with the agreed standards and requirements
• Prepare FM tender document for new buildings and conduct necessary technical evaluation
• Contribute to the process of identifying facilities management best practices and development of formal processes and practices as necessary towards integrating and embedding sustainable principles and strategies into daily operational practices
• Support the client facing teams’ team in timely resolution of their queries related to facilities management in coordination with applicable departments
• Represent the Client during design, planning, construction, and handover stages of the newly developed assets to oversee FM requirements
• Identify and recommend to the business unit and department head major improvements (technical and feel & look) required to enhance that enhance the existing facilities
• Monitor and maintain records of utilities expenditure and implement initiatives of sustainability and utilities cost saving projects
• Conduct necessary inspection, witness testing & commissioning and manage rectification of defect’s and snag’s during the DLP in coordination with P&D and contractor
• Oversee activities directly related to regulatory requirements of life safety systems and ensure necessary certifications are obtained on time
• Budgeting & Planning - Assist the department head in the development of short term and long-term business plans and preparation of Community Service Charges, OPEX and CAPEX budgets, monitor budget utilization and highlight any budget variances.
• Develop operation and maintenance strategy for key assets to control the cost and ensure consistency in budgets over years.
• Stakeholder Management - Ensure the Service provider is attending to all re-active service requests from various stakeholders and in compliant with the SLA, maintain effective communication with suppliers, internal departments and stakeholders and provide active support in the delivery of services by suppliers as per SLAs and QHSE standards
• Review and certify service provider’s monthly performance and payment certificate
• Prepare scope of work for (operational variables and capex projects), initiate procurement process, liaise with procurement during the tendering process, review vendor responses and issue GRNs
• Ensure customer complaints are timely and appropriately managed and closed to achieve organization’s customer satisfaction targets
• Conduct monthly meetings with FM service providers, HSE, security, and contractors to assess the contractor’s performance, HSE requirements, identify non-compliance and action plans
• Continuous Improvements- Keep abreast regarding the latest trends and methods related to facilities management and recommend the most appropriate operation and maintenance practice to the management in order to increase the efficiency and customer satisfaction.
• Implement value engineering concept and methods in order to reach to cost effective solutions and accordingly save maintenance and operation costs for the assets.
• People Management: Provide leadership within the function, setting individual objectives, managing performance, developing, and motivating staff, provision of formal and informal feedback and appraisal – in order to maximize subordinate and departmental performance in the pursuit of the Department’s objectives.
• Build and promote an organization culture that encourages innovation and reward performance that leads to enhanced staff motivation and retention.

Facilities Manager - Commercial Space Experience:

• Bachelor Degree Level (minimum) – Project Management, Facilities Management, Electrical or Mechanical Engineering
• 8+ years’ experience, two years of which were in a similar role working within a highly dynamic and complex environment, with specific experience related to Hard and Soft Services facility operations in commercial assets / spaces
• Understanding Hard and Soft Services operational dependencies, impact on other functions and non-operational directorates
• Experience in working in a multi-cultural organisation, GCC region   
• Experience in working with senior level stakeholders and strong stakeholder management skills.
• Ability to build a network across project teams and key external stakeholders
• Communicates well and consistently from Director/Executive level down to large teams of workforce
• Collaborates well with other business functions and a good integrator
• Skilled project manager, methodical thinker, with superior guest service focus and excellent written and verbal communication skills
• Experience of managing contractors and third-party service providers.
• Knowledge of Facility management processes, tools, standards, documentation, and systems used.
• Understanding of local regulations and policies relevant to building operations, community management and facility management.

Interested candidates are invited to share their up to date CV and details directly to jobs@j10consulting.ae for further review, shortlisting and process.

Date Posted: 05 Jul 2022

Status: Filled