Receptionist / Secretary - Education Facility - 3 Month Contract

United Arab Emirates  |  Contract

Our regional Consultancy client has a new requirement for a well experienced School Receptionist / Secretary to join their team in Dubai. Successful candidates will have a proven background as a School Receptionist / Secretary in the UAE.


This role is available for immediate joining and is for an initial 3 Month fixed term contract as an outsourced employee through J10 Consulting.


Key Responsibilities:

  • Maintains high quality communication from and within the school office. Liaises with tact and diplomacy with school staff, students and stakeholder.
  • Facilitates and coordinates all secretarial and administrative functions to ensure the smooth running of the Divisional Office.
  • Reviews and updates all documents, calendars and school related activities. Organizes and coordinates office management activities and oversees school events. Communicates information to faculty, staff, parents and students.
  • Respond to telephone calls and enquiries courteously and direct calls to appropriate school personnel.
  • Work in tandem with all receptionists, creating a positive team ethos.
  • Assist with stakeholder issues at the desk, trying best to resolve them in timely and professional manner
  • Provide information in regards to school programs, events, functions, activities, examinations and timings.
  • Relate courteously with visitors and welcome them to the school.
  • Maintain a clean and tidy reception area at all times.
  • Gather and communicate updated information on School events, activities and meetings through daily bulletin.
  • Assist with Secretarial tasks assigned as and when reasonably required by Supervisor
  • Ensure the policies, procedures, and codes of conduct are followed at all times
  • Initiate effort and energy beyond the typical work day, where the tasks require additional commitment.
  • Attend staff meetings and serve on committees as required
  • Perform other duties as requested by direct & dotted reporting line managers / supervisors.
  • To provide back-up and support for Reception
  • Attend and take minutes at meetings
  • Responsible for staff attendance including supply teacher wages and monthly attendance reporting for HR
  • Administer an online cover calendar
  • Produce weekly cover report
  • Assist with administration for school functions
  • Administration of departmental audits
  • Enter items into calendar and room-booker
  • Maintain calendars
  • Produce secondary divisional weekly newsletter
  • Perform other duties as requested by direct & dotted reporting line managers


School Receptionist / Secretary Experience:

  • Graduate
  • Administration and Management experience in a similar role for a minimum of 5 years
  • Possess relevant recent professional development that prepares the candidate for this role
  • Experience/training in the use of information management systems
  • Experience/training in the use of web based information systems
  • Pleasant, polite and approachable manner
  • Excellent telephone etiquette
  • Computer competency
  • Excellent communication skills and attention to detail
  • Able to multitask and cope with a degree of pressure at peak times
  • Strong verbal and written communication skills
  • Fluent English language capacity
  • Bilingual ability
  • Excellent organisation and interpersonal skills
  • Ability to communicate with a variety of stakeholders in a professional manner
  • An understanding of and commitment to comprehensive values and the inclusion agenda
  • A belief that everyone can benefit from and has an entitlement to high quality educational opportunities
  • A personal commitment to lifelong learning and continuous professional development
  • Commitment to high standards and expectations, best value and continuous improvement
  • A “can-do” approach and positive attitude to innovation and change
  • Commitment to maintaining a clear sense of purpose and direction during periods of change
  • Demonstrates a commitment to the ethos and values of the school
  • A commitment to high educational standards and expectations of young people
  • Ability to adapt to changing circumstances and new ideas
  • Attention to detail, checks the accuracy of own and others’ work and addresses discrepancies and inconsistencies
  • Respects the confidentiality of written and verbal information related to staff, parents and students as well as GEMS Education
  • Shows initiative, anticipating what needs to be done and doing it before being asked or before the situation requires it
  • Enthusiasm, positivity and motivational skills
  • Ability to organise time and prioritise tasks effectively
  • The ability to be reflective and self-critical
  • Strong work ethic and willingness to contribute to the general welfare of the total School program
  • Ability to communicate effectively with emotional intelligence and social perception to a wide range of audiences
  • Ability to demonstrate personal impact and presence
  • Ability to be resilient and calm under pressure


Interested candidates are invited to share their up to date CV directly to jobs@j10consulting.ae for further review and shortlisting.


Date Posted: 19 May 2021

Status: Filled